We first wish to assure you that the care of our customer is our primary interest.
Any of our activities are carried out in the interest of our customer and the main objective is to obtain the highest possible degree of satisfaction. The tenutebuttice.com site is subject to and regulated by Italian law.
Access to and use of the Site are activities governed by these "General Conditions of Use" (hereinafter "Conditions").
Tenute Butticè sells only excellent quality products, purchased directly or from its selected partners, from the most prestigious Italian and international fashion houses. Tenute Butticè and its partners are official resellers of all products and brands that are offered for sale on this Site.
Access and use of the Site, as well as the purchase of any product and / or service on the Site, are activities that require the reading, knowledge and acceptance of these Conditions.
In particular, the customer, by sending an order through this site, even in the hypothesis that this is not processed, expressly and without reservation, pursuant to Article 13 of Legislative Decree no. 196/2003, Tenute Butticè to the processing of their personal data, for administrative and commercial uses.
Therefore, anyone who accesses and / or uses services on the Site expressly agrees with Tenute Butticè that the Site and these Conditions are governed by Italian law.
Tenute Butticè takes every precaution to avoid the publication, on the website, of contents that can be considered harmful to civil convictions, human rights and the dignity of people, in all its forms and expressions. In any case, Tenute Butticè does not guarantee that the contents of the Site are appropriate or lawful in other countries other than Italy and, therefore, access to such contents from places where such materials are illegal is expressly prohibited.
Those who choose to access the Site in any case do so on their own initiative and will be solely responsible for compliance with the relevant local laws.
Likewise, Tenute Butticè adopts every useful precaution in order to ensure its users that the contents of the Site are accurate and do not contain incorrect or outdated information, with respect to the date of their publication, typographical errors, for which it is foreseen, following of the report, the correction as soon as possible. However Tenute Butticè does not assume any responsibility towards users for the correctness, accuracy, completeness and updating of any content published on the Site.
Furthermore, Tenute Butticè cannot guarantee its users that the Site will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection. Tenute Butticè declines all responsibility for: any problems, damage or risks that the user may encounter in using the Site; for any malfunctions of the site related to the deactivation of cookies in the user's browser; for the presence of computer viruses or other components that may be harmful.
Tenute Butticè may rectify, or even simply update, in whole or in part, these Conditions, whenever it deems it, at its sole discretion, necessary or even simply appropriate, without giving any notice. The user is obliged to abide by the terms set out in these Conditions, and is also required to periodically check this page to check for any changes to the Conditions, which will immediately become binding for the user, as soon as they are published on the Site.
Instructions on the right of withdrawal, pursuant to Legislative Decree no. 21/2014, Article 49, paragraph 4.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
The European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. The platform is available here.